CBSE Class 10 Economics Chapter 5 Notes - Consumer Rights

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Consumer Rights Class 10 Notes Economics Chapter 5 - PDF Download

Consumer Rights are referred to a set of laws that represent the right to be informed about the quantity, quality, purity, potency, price of goods and their standards so that the consumer is protected against all sorts of unfair trade practices. The Consumer Bill of Rights upholds the right to safety of every citizen. The chapter on Consumer Rights Class 10 speaks about these rights which every consumer must be aware of in a market situation. And, if a person feels that any of his rights are violated at any point in time, he can take legal action against the producer/seller of the good(s). 

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CBSE Class 10 Economics Chapter 5 Notes - Consumer Rights part-1

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Points to Highlight in a Project on Consumer Rights for Class 10 PDF

The basic eight rights of consumers that follow the United Nations guidelines and that must be mentioned in a project on Consumer Rights for Class 10 are: 

  1. The Right to Safety - They should get protection against production, products, services and processes that are dangerous to life and health.

  2. The Right to Be Informed - They should be given valid information while making a choice and should be secured against labelling, dishonesty and misleading advertisement.

  3. The Right to Choose - They should be allowed to choose from a variety of products with the promise of good quality.

  4. The right to be heard - Their interest must be taken into consideration and represented in the execution and/or making of policies and also, in the development of services and products.

  5. The Right to Satisfaction of Basic Needs - They should get access to services, essential goods, shelter, clothing, sanitation, healthcare and education.

  6. The Right to Redress - They should get fair settlements including compensation regarding shoddy goods, misrepresentation or unsatisfactory services.

  7. The Right to Consumer Education - They should have access to knowledge and skills which are needed in order to be confident and informed about the services and goods and about consumer rights and how to exercise those rights.

  8. The Right to A Healthy Environment - They should be provided with an environment where they can live and work; an environment that is non-threatening and takes care of their present welfare as well as that of the future generations.

Project on Consumer Rights for Class 10 - PDF Download

Project on Consumer Rights on Class 10 CBSE: Exploitative Factors

Factors that cause the exploitation of consumers are: 

1. Limited Information: As a reason for being a capitalist country seller can produce any service or goods of his or her choice. And as a result of having less information about the particular product, a consumer can make the wrong choice and a result loses money.

2. Limited Supplies: Consumer exploitation also happens when a particular good is less in quantity and the seller can take any amount of money from the one who buys it. 

3. Illiteracy: Illiteracy is one of the most important reasons for the exploitation of consumers. It directly affects the consumers as they are exploited for not having enough knowledge about the product. 

4. Limited Competition: when a single producer is allowed to have control over a product then it does not allow the product to reach to other sellers and hence manipulation of price occurs. 

Consumer Movement 

The consumer movement is also a very important part of consumer rights project Class 10.  The term consumer movement refers to the non-profit groups who promote protection to a consumer through a well-organized movement. It advocated about the rights and regulations of the consumers when they are breached by any action of the corporation. The consumer movement is also a subcategory of disciplines of consumerism.

Consumer Movement Growth in India

Like all other countries, India too has its consumer movement group. It was originated to protect and promote consumers' interest against unethical, unfair, and fraudulent practices. At first, it brought a common outlook that characterized manufactures and traders as the people wanting to maximise profits using fair means with scant regard towards the consumer. The consumer movement act in India is popularly known as the Consumer Protection Act 1986, also called COPRA.

Did You Know?

  • National Consumer Rights Day is celebrated on December 24 in all over the country as the Consumer Protection Act 1986 that was enacted on this day in the year 1986.

  • March 15 is celebrated as “World Consumer Right Day”. This is an annual day for solidarity and celebration in the form of an international movement.

  • The information given on the pack of goods is ingredients used, price, batch number, date of manufacture, expiry date and address of the manufacturer. Every individual should have a look at all of this information before buying a good.

FAQ (Frequently Asked Questions)

1. “Rules and regulations are required for the protection of consumers in the marketplace”. - Justify the statement.

Proper rules and regulations are needed to protect the consumer in the marketplace because:

  • A lot of time dealers indulge themselves and others within unfair practices and trades like under-measurement, underweight, hoarding, etc.

  • Half of the customers are not aware of the rights that they have and as a result, are deceived by suppliers.

  • Sellers have a habit of making fake promises to the consumers about the quality and durability of the products through jingles and catchy advertisements.

These points should be properly highlighted in a project on consumer rights for Class 10 - CBSE syllabus.

2. What precaution should a consumer take while purchasing medicines from the market?

Fraud cases or scope of being deceived is a lot reduced if the consumers take the following precaution while purchasing medicines from a store:

  • Should not forget to check the expiry date of the particular medicine while he or she is purchasing a medicine.

  • Should check all the details that are given in the packet which includes direction to use, risks and side effects.

  • Should not forget to ask for bills or cash memos of the medicine purchased.

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