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If the roots of the equation ${x^2} - 2ax + {a^2} + a - 3 = 0$ are real and less than 3, then
A. $a < 2$
B. $2 \leqslant a \leqslant 3$
C. $3 < a \leqslant 4$
D. $a > 4$

Answer
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Hint: Check the concavity of the given quadratic equation and using this information check whether $f(3)$ is positive or negative. Also use the fact that the discriminant must be greater than or equal to 0 as real roots exist. With the two inequalities, find the range of a.

Formula used: Discriminant of the standard quadratic equation $a{x^2} + bx + c = 0$ is ${b^2} - 4ac$

Complete step-by-step solution:
Let $f(x) = {x^2} - 2ax + {a^2} + a - 3$
The coefficient of ${x^2}$ in the equation ${x^2} - 2ax + {a^2} + a - 3 = 0$ is greater than 0. Therefore, it is a concave upwards graph. Since it is a concave upwards graph, $f(x)$ will be negative only when $x \in \left[ {p,q} \right]$ where $p,q$ are the roots.

Therefore, $f(3)$ is positive. We also know that real roots exist. Therefore, the discriminant of the quadratic equation, ${x^2} - 2ax + {a^2} + a - 3 = 0$ must also be greater than or equal to 0.
Since $f(3) > 0$,
${3^2} - 2a(3) + {a^2} + a - 3 > 0$
$9 - 6a + {a^2} + a - 3 > 0$
${a^2} - 5a + 6 > 0$
Solving further we get,
${a^2} - 2a - 3a + 6 > 0$
$a\left( {a - 2} \right) - 3\left( {a - 2} \right) > 0$
$\left( {a - 2} \right)\left( {a - 3} \right) > 0$
$a \in \left( { - \infty ,2} \right) \cup \left( {3,\infty } \right)$
Since discriminant, $D \geqslant 0$,
${\left( { - 2a} \right)^2} - 4\left( 1 \right)\left( {{a^2} + a - 3} \right) \geqslant 0$
$4{a^2} - 4{a^2} - 4a + 12 \geqslant 0$
Simplifying the above inequality,
$4a \leqslant 12$
$a \leqslant 3$
$a \in ( - \infty ,3]$
Taking the intersection of $\left( { - \infty ,2} \right) \cup \left( {3,\infty } \right)$ and $( - \infty ,3]$, we get $a \in \left( { - \infty ,2} \right)$.
Therefore, the correct answer is option A. $a < 2$.

Note: Given a quadratic polynomial $a{x^2} + bx + c$, if $a > 0$ then the graph of the quadratic polynomial will be a concave upwards graph and if $a < 0$ then the graph of the quadratic polynomial will be a concave downwards graph.