Maharashtra Board Class 12 Solutions for English Chapter 1.2 On Saying Please- PDF

Ice Breakers

1. List the words of courtesy that we use in our daily life. Discuss them with your partner and explain the purpose of using each.

Ans:

• Please - to ask for something

• Happy Journey - signifies wishing someone a happy voyage 

• Kindly - when we make a formal request, please. Happy Travels!

• Good Morning - To wish someone in the morning

• Thank You - when someone is kind to us

• Could You - to ask nicely for something

• Welcome - to welcome someone who has arrived

• Be Careful - to warn someone

2. Listed below are a few character traits of people. Some are positive traits, while others are not. Tick ☑ the ones you feel are desirable.

Ans:

3. Etiquette and manners are very important for a person to live in the society.

Read the following and put them in proper columns.

1. To receive phone calls while you are in a lecture or class.

2. To knock before you enter your Principal’s office.

3. To thank the person who offers you tea or coffee.

4. To be polite and courteous to others.

5. To leave the classroom without the teacher’s permission.

6. To occupy the seats reserved for ladies or physically challenged or elderly people on a bus or a train.

Ans:

Brainstorming

(A1) 

(i) Form groups and explain the following words with examples. You can take the help of your teacher.

• Humility                                        • Self-esteem                                 • Gratitude

• Courtesy                                       • Generosity                                   • Sympathy

• Empathy

Ans: 

1. Humility: Being free from pride and arrogance; our former president, Dr. A.P.J. Abdul Kalam, is the best example of this. Always keep in mind that "pride comes before a fall" The philosopher Socrates once stated, "One thing only I know, and that is that I know nothing. Always remember that there are those better than you."

2. Self-esteem: Self-respect, confidence in one's worth or ability, acceptance of oneself as one is, and the understanding that everyone is distinct and unique are all extremely positive traits that may be developed with a little work.

3. Gratitude: Being grateful for what you have and willing to express your gratitude for it to others, the Almighty, and those who have assisted you, establishes bonds with them and creates happiness.

4. Courtesy: It means having good manners and acting politely. It also involves showing kindness and sympathy to others. It should be genuine, not forced. It makes a good impression.

5. Generosity: Big-heartedness, kindness, being kind, unselfish, and giving to others. This is a highly positive quality that impacts others. When one is generous, one feels happy, many faiths value generosity and promote it.

6. Sympathy: Offering condolences when someone passes away strengthens connections, helps us connect with people, and lessens the other person's suffering. This is a great emotion that should be nurtured.

7. Empathy: A very humane person can put themselves in another person's shoes, understand and share their thoughts, listen to others when they speak, and see things from their perspective. This is different from showing compassion or sympathy.
   

(ii) Have a Group Discussion on the topic ‘The need for soft skills at work place’. Use the following points.

(a) Written and verbal communication

(b) Ways of interacting with others

(c) Creative abilities

(d) Emotional intelligence

Ans: Do it yourself

(A2) 

(i) Read the text and state whether the following statements are True or False.

Correct the False statements.

1. Bitter problems in day-to-day life can be solved by sweet words.

2. Great wars could have been avoided by a little courtesy.

3. Observance of etiquette in a normal situation is important but more important is their observance when the situation is adverse.

4. Words like 'please' and 'thank you help us in making our passage through life uneasy.

5. The law permits anybody to use violence if another person is discourteous.
   

Ans: 

1. The statement is true. 

2. The statement is true.

3. The statement is true.

4. The statement is false. 

Correct sentence: We may make life easier for ourselves by using words like "please" and "thank you."

5. The statement is false. 

Correct sentence: The law prohibits anybody from using violence against an uncourteous person.

(ii) Select the most appropriate sentences which suggest the theme of the essay.

1. The essay tells us about courtesy, civility, morality, responsibility and control.

2. The essay explores the difficulties that can be incurred by an individual when dealing with the public.

3. One can keep one’s peace of mind without having to lower themselves to the level of the perceived offender.

4. People with low self-esteem are generally difficult to work with and they look down upon others to get a feeling of superiority.

Ans: The most appropriate sentences which suggest the theme of the essay are, 

A. The essay tells us about courtesy, civility, morality, responsibility and control.

C. One can keep one’s peace of mind without having to lower themselves to the level of the perceived offender.

(iii) 

1. Find the reasons for the lift-man's uncivilized behaviour.

2. List the people and their behaviour that made the passenger rude and Ill-mannered.
   
   

Ans: 

A. Reasons for the lift-man’s uncivilized behaviour when the passenger was unkind and nasty to him include:

1. The passenger's attack on his social standing really affected him.

2. The passenger's impoliteness caused him to lose respect for himself.

3. He did not take passenger's impoliteness of not saying “Top please” very well.

B. The following people made the passenger rude and Ill-mannered:

(housemaid) → (wife) → (employer) → (employee) → (liftman) → (passenger)

(iv) Good manners are required in our daily life for making our social contacts more cooperative and friendly. Illustrate the behaviour of the polite conductor with different people in various situations.

Ans: 

(v) Discuss and write the impact of good temper and kindliness on society in the light of the good-mannered conductor.

Ans: Everyone aboard the bus was treated with kindness and good humor by the conductor. His passengers caught on to this, and they too started to feel upbeat and humorous. Upon exiting the bus, they would pass on these feelings to others. Therefore, if individuals are nice, happy, and well-mannered in society, it will spread to others and they will start acting similarly. This will make society joyful and caring.

(vi) 'A modest calling can be made dignified by good temper and kindly feeling'.

Explain the statement with examples.

Ans: This suggests that no matter how straightforward or humble one's job or work may be, it can be made more respectable by acting with good humor, happiness, and kindness toward the people one interacts with. For instance, if a security officer at a mall smiles and says "Thank you" or "Good morning" each time they check someone, even a simple job like that may become enjoyable and respectable. If a sweeper only nods and smiles at bystanders or offers assistance if necessary, the work will also become more respectable and pleasant.

(vii) The service of the police is necessary for the implementation of law in our society. Do you think you require this service for a good social environment? Discuss.

Ans: No, the police cannot keep an eye on us for social and moral offenses. For example, refusing to smile at a friend or say "thank you" is not punishable. If one doesn't keep the door open for the person who is following, one cannot be punished. These are decent manners that must be taught from an early age and will vary depending on the culture and the situation. Whether someone chooses to follow them or not is up to them. However, if these small courtesies are observed, everyone's life will become a lot easier and more pleasant.

(A3) 

(i) 

• He committed the crime in broad daylight (not bright daylight or narrow darkness).

• I had a cup of strong tea (not rich tea).

• The fast train is coming (not the quick train).

Such words or groups of words that habitually occur together and thereby convey meaning by association are called collocations. A collocation is a combination of words in a language that often go together.

(a) Find out the words in column 'B' that collocate with the words in column 'A'.

(b) Learning collocations is essential for making your English sound fluent and natural. Make collocations and use in your own sentences.

Ans: 

(a) 

• regular - exercise  

• mid-day - meal 

• key - concept 

• fast - food 

• try - hard 

• richly - decorated 

• free - time 

• traffic - jam 

• social - justice 

• wild - animal

(b)

A. Big:

1. Deepa made a big mistake of underestimating the importance of exam preparation.

2. A big surprise is in store for Geets on a yearly occasion.

3. In order to see the Cricket World Cup final, we travelled to a big stadium.

4. The cosmological model of the universe is based on the big bang hypothesis.

5. Writing this test is no big deal for that smart boy.

6. Shirish realized it was a big challenge for him to win that match.

7. She did not realize she made a big mess at the party.

8. Her disease has become a big issue these days.

B. Well:

1. Being well-dressed, according to my father, boosts motivation and confidence.

2. Both the sweet and savoury foods served during my brother's wedding were well prepared.

3. Ram received recognition for his speech because it was well expressed.

4. She is well-versed with all her concepts.

5. Hungry Nina was very happy to see the well-stocked cupboard.

6. Jatin was well-pleased with her birthday gift.

7. Pooja is a well-mannered girl.
   

(ii) Sometimes while using a word in a sentence, we have to change its word class. We can make several more words from the root word.

We can make several new words from the root word.

I asked Sumit to ……………… my pencil for me. (sharp).

I asked Sumit to sharpen my pencil for me.

Now read the following sentences and use the words given in the brackets.

Change the word class and rewrite the sentences.

1. Leena was eating a very ………………….apple and obviously enjoying it. (crunch)

2. This picture looks…………………….. . (colour)

3. I’m afraid that your behaviour is just not …………………... (accept)

4. I like my elder brother. He is very ………………………... (help)

Ans: 

1. Leena was eating a very crunchy apple and obviously enjoying it.

2. This picture looks colourful.

3. I’m afraid that your behaviour is just not acceptable.

4. I like my elder brother. He is very helpful.

Complete the following table. Put a cross if a word class does not exist

Ans: 

(iii) Register often refers to the degree of formality of language, but in a more general sense it means the language used by a group of people who share similar work or interest, such as doctors or lawyers.

Imagine that your Principal or teacher is coming. When you meet him, you would never say,

'Hey, dude ! What's up?'

This is a formal situation, so you would say 'Good morning, Sir'.

In every situation, you use an appropriate expression according to the person. The language you use, when you meet someone depends on their age, position etc. There are formal and informal registers in spoken and written language.

Write appropriate expressions and words which you have to use while

facing an interview.

(a) May I come in ?

Ans: 

1. May I come in?

2. Good Morning.

3. Excuse me.

4. I'm sorry, but the question seemed unclear to me.

5. In the end give everyone a sincere smile and thank them.

You are writing a letter of complaint. List the proper expressions that you would like to write.

(a) I disagree.

Ans: 

1. I disagree.

2. I'd like to bring this to your attention.

3. We have been concerned about it.

4. Please look into this complaint as soon as possible.

5. Eagerly waiting for a prompt response.
   
   

(iv) Distinguish between a legal offence and a moral offence on the basis of the given text.

Ans: 

(v) Find out the meanings of the following phrases. Use them in your own

sentences.

1. Give and take 

2. A black eye

3. Lower than the angels 

4. Knock someone down

Ans: 

(a) Give and Take: An exchange of thoughts, words, things, and goods.

Sentence:  Every friendship requires some mutual give and take.

(b) A Black Eye: Skin surrounding the eye that has darkened due to being hit.

Sentence: He got into a fight at school, and he left with a black eye.

(c) Lower Than the Angels: less than ideal.

Sentence: Raj's staff is inferior that the angels because they are rarely motivated to carry out their job.

(d) Knock Someone Down: To strike someone, resulting in their falling to the ground.

Sentence: The policeman cautioned the children not to run in the centre of the road because they risk being knocked down by a car.

(vi) Find out the words with prefixes and suffixes from the text and write

them down.

Ans: 

(vii) Complete the table with polite expressions that we must use in our day-to-day life.

Ans: 

(A4) 

(i) Edit the given paragraph using a/an/the wherever necessary.

Rakesh is a/an ideal son who remains devoted to his father as he grows

professionally to become a/the famous doctor. As his father grows old, he

takes care to spend time with his father, bringing him tea in a/the morning

and taking him out for a/the walk in an/the evening.

Ans: Rakesh is an ideal son who remains devoted to his father as he grows professionally to become a famous doctor. As his father grows old, he takes care to spend time with his father, bringing him tea in the morning and taking him out for a walk in the evening.

(ii) Spot the errors in each of the following sentences and correct the incorrect Ones.

1. Radha brought pens and distributed them between her five children.

2. Jayshree and Sujata sat besides each other in complete silence.

3. His best friend Vijay was blind within one eye.

4. One could dare to encroach on his rights.

5. She was taken with surprise when she saw the famous Taj Mahal.

6. It is not possible to exchange the goods once the sale has been completed.

7. Dr. Sengupta has been trying to master the craft for the last five years.

8. The top-ranking candidates will be appointed in senior jobs in banks.

9. She knows very well what is expected from her but she is unable to Perform.

10. They will put on a note in this regard for your consideration.

Ans: 

1. Radha bought pens and distributed them among her five children.

2. Jayshree and Sujata sat beside each other in complete silence.

3. His best friend Vijay was blind in one eye.

4. One could not dare to encroach on his rights.

5. She was taken by surprise when she saw the famous Taj Mahal.

6. It is not possible to exchange goods once the sale is completed.

7. Dr. Sengupta has been trying to master the craft since the last five years.

8. The top-ranking candidates will be appointed for senior jobs in banks.

9. She knows very well what is expected of her but she is unable to Perform.

10. They will put up a note in this regard for your consideration.

(iii) Read the following sentence.

Santosh purchased a computer. He read the operating manual and followed the Instructions.

1. He linked the monitor, keyboard and printer.

2. He plugged in the main cable.

3. He switched on the monitor at the back.

4. When the light appeared on the screen, he placed the Day Disk in Drive A.

5. He pushed in the disk until the button clicked out. (It took about 30 seconds for the computer to load the programme.)

6. He pressed the Drive button and the disk shot out .

7. He replaced the Day Disk with the Document Disk.

8. He pressed function key 7.

Ans: Do it yourself

Convert these sentences into passive voice by filling in the blanks. The first sentence has been done as an example.

Firstly the monitor, keyboard, and printer were linked up. Then the ___ was _____. The monitor ______ at the back. When the light appeared on the screen,_______ in drive A. The disk ______ until _________. It took the computer 30 seconds to load the program. The drive button _______ and the disk shot out. The________-with Document Disk. Finally, function key 7 _______. The word processor was then ready to use.

Ans: Firstly the monitor, keyboard, and printer were linked up. Then the main cable was plugged in. The monitor was switched on at the back. When the light appeared on the screen, the day disk was placed in drive A. The disk was pushed in until the button clicked out. It took the computer 30 seconds to load the program. The drive button was pressed and the disk shot out. The day disk was replaced with Document Disk. Finally, function key 7 was pressed. The word processor was then ready to use.

(A5) 

(i) Write a speech on 'Courtesy is the light of life' with the help of the following points.

1. People have a good impression of you.

2. You will be acknowledged and appreciated by all.

3. You will be happier and contented with life.

Ans: 

Dear Friends, Good Morning. I am here to speak about, Courtesy is the light of life. 

You might be surprised by the subject I've selected for this speech considering that, in our current culture, the term "courtesy" appears old-fashioned. But in truth, it is the light of life. I, Shivam Goswami, would like to explain why I believe this to be the case.

What does civility mean? It denotes courteous behaviour and good manners. It means treating others with kindness and compassion. You form a good impression on people when you are polite, but that is not the main goal of being polite. Being polite shouldn't be fake; it should be genuine.

Everyone will value a person who is polite. People will enjoy their time with him or her and like being in their company. One can question, "What is polite behaviour?" well, it’s using words like "please," "thank you," "excuse me," and "sorry." Helping someone who has fallen is polite behaviour. It's polite to hold the elevator door open for someone.

When someone is polite, others seem to return the favour. As a result, society becomes more friendly and happy. I'd want to encourage everyone to be kind for a week as I conclude.

When you see the changes, you'll understand that what I'm saying is true. I appreciate you being so patient with me.

Thank you.

(ii) ‘Manners maketh man’ – Expand the idea in your own words with proper examples.

Ans: 

Manners Maketh Man

According to a well-known proverb, "Manners maketh the Man." People are generally judged based on their behaviour. We are human because of our manners, which separates us from animals. One is said to have good manners if they are respectful and mindful of others. Such a person shows respect for his seniors, consideration for his peers, and understanding for his subordinates. He consistently shows care for the comfort of others. He communicates with people by using the phrases like "please," "thank you," and "sorry," and he helps the elderly and others in need.

Everyone admires someone who is respectful to others, talks and acts properly. Good manners do not cost anything, it's free. They help us influence people and make friends.

When we first meet someone, it is their kind behaviour that leaves a lasting impression on us. Both teachers and parents often teach good manners to their students and children. We carry the manners we pick up as children with us for the rest of our lives. They start to shape who we are. Therefore, it is preferable to teach children manners from an early age so that they will mature into polite, caring people.

(A6)

(i) Read A. G. Gardiner's essay 'The Open Window' and compare its theme with the essay ‘On Saying ‘‘Please.’’’

(ii) ‘Nothing clears up my spirits like a fine day’ - Keats. Collect the information of the poet Keats and write it in your notebook.

Ans: English poet John Keats was well-known for his lyrical romances. He played a significant role in the second wave of Romantic poets. Keats experienced a challenging upbringing and turned to read and art for comfort. He read a lot, a lot, a lot. Keats aimed for poetic perfection. He used the classical legend to convey philosophy through poetry. Ironically, Keats' fame increased significantly after his passing. Keats made a name for himself in the years of the famous poets during his brief life of about 25 years.

(A7) (i) Soft skills are required in all walks of life including careers and industries. They are increasingly becoming the essential skills of today's work force. Soft skills are an integral part of finding, attracting and retaining clients also. Highly developed presentation skills, networking abilities, and etiquette awareness can help you win new clients and gain more work. 

The following are considered the most important soft skills.

(ii) Following are the institutions where you will get the courses related to soft

skills.

(a) Indian Institute of Management, Ahmedabad, Gujarat

(b) Indian School of Business Management, Hyderabad

(c) XLRI- Xavier School of Management, Jamshedpur

(d) Indian Institute of Foreign Trade, New Delhi

Jobs available at -

• Customer service centre

• Management schools

• Hotel industry

Ans: Do it yourself

Importance of Maharashtra Board Class 12 English Chapter On Saying Please MCQ Questions and Answers

The chapter On Saying Please is quite an interesting one written by A.G. Gardiner, which talks about issues related to politeness which is important as a part of social behaviour. For an individual, it is important to keep a good temper that can help you stay connected with people; your behaviour will represent your nature among people. The chapter further says that good behaviour cannot be brought about in someone forcefully but should come naturally.

While practicing On Saying Please chapter question answers Class 12 English, students will come across one of the incidents presented by the author where a lift attendant threw a person out of the lift. This is because the person was rude towards the lift attendant and refused to be polite enough. This shows that every person has to be polite enough towards each other. However, the chapter also explains that one shouldn't act violently like the lift attendant. With these solutions, you will get a proper explanation of each example the author presents that will help you prepare the chapter for the exams.

Benefits of Maharashtra Board Class 12 English Solutions Chapter 1.2 On Saying Please 

Students referring to the Maharashtra Board Class 12 English Solutions for Chapter 1.2 On Saying Please can reap the benefits of these concise solutions in their board exam preparation. Some of the benefits are as follows.

• Students can use these notes for the last-minute preparation of Chapter 1.2 of the Maharashtra Board Class 12 English exam. By following the simple explanations and format of these solutions, they can confidently write answers on their own.

• These Solutions are prepared by Vedantu subject experts following proper guidelines of the Class 12 Maharashtra Board exam. So students don't have to worry about the concept, vocabulary, and format used in these solutions.

Download PDF Format of On Saying Please MCQ Questions and Answers

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