The control process is the careful collection of information about a system, process, person, or group of people which is required to make necessary decisions about each of the department in the process. Managers in the company set up the control systems which consist of the four prior key steps which we will discuss in the later section.
The performance of the management control function is important for the success of an organization. Management is required to execute a series of steps to ensure that the plans are carried out accordingly. The steps that are executed in the control process can be followed for almost any application, also for improving the product quality, reduction of wastage, and increasing the sales.
What is Controlling?
The Controlling process assures the management that the performance rate does not deviate from its standards.
Controlling Process consists of five steps:
Setting the standards.
Measuring the performance.
Comparing the performance to the set standards
Determining the reasons for any such deviations which is required to be paid heed into.
Take corrective action as required. Correction can be made in regards to changing the standards by setting them higher or lower or identifying new or additional standards in the department.
Process of Controlling
The Controlling Process involves the below-mentioned steps, which are discussed in brief:
This simply means setting up the target which needs to be achieved to meet the organisational goals. These standards set the criteria for checking the performance. The control standards are required in this case.
The actual performance of the employee is then measured against the set standards. With the increase in levels of management, the measurement of performance becomes quite difficult.
Comparing the degree of difference between the actual performance and the set standard.
Types of Control
Basically, we will discuss three types of control. Following are discussed here:
Feedback Control: This process involves collecting the information on which the task is being finished, then assessing that information and improvising the same tasks in the future.
Concurrent Control: This is the real-time control, which checks any problem and examines the same to take action before any loss has caused.
Predictive Control: Predictive control foresees the problem ahead of its occurrence.
Features of Controlling
The features of controlling are discussed point-wise to give a clear insight into the concept. The features are as follows:
Controlling helps in achieving organizational goals.
The process facilitates optimum use of resources.
Controlling judges, the accuracy of the standard.
The process also sets discipline and order.
Controlling process motivates the employees and boosts the employee morale, eventually, they strive and work hard in the organization.
Controlling ensures future planning by revising the set standards.
This improves the overall performance of an organization.
Controlling minimises the commission of errors.
Advantages of Controlling
The organization inculcates the process of controlling due to its undying advantages. The advantages of controlling are as follows:
The Controlling Process saves time and energy.
This allows the managers to concentrate on important tasks, and also allows better utilization of the managerial resource.
Assures timely and corrective action to be taken by the manager.
In contrast to this, controlling suffers from the disadvantage that the organization has no control over the external factors that also affect the organization. Controlling Process becomes a costly affair, especially for the small companies.