Key Steps in the Controlling Process for Class 12 Business Studies
MCQs for Business Studies Class 12 Chapter 8 (Controlling) focus on the essential management function of controlling, helping students prepare effectively for school board exams, competitive assessments, and developing real-world business skills. This topic is crucial for understanding how organizations ensure planned activities are achieved efficiently and aligns with CBSE curriculum requirements.
| Step in Controlling Process | Key Actions | Purpose |
|---|---|---|
| Setting Performance Standards | Establishing goals and benchmarks | Defines expectations for performance |
| Measurement of Actual Performance | Evaluating real outcomes | Collects factual data on progress |
| Comparison with Standards | Assessing results against targets | Finds gaps and achievements |
| Analysing Deviations | Identifying causes of differences | Pinpoints what needs attention |
| Taking Corrective Action | Implementing adjustments and solutions | Ensures actual results meet objectives |
What is Controlling in Business Studies Class 12?
Controlling in Business Studies is the management function that ensures actual performance matches the plans set by an organization. It involves monitoring, comparing, and correcting activities to achieve the set goals. This process is essential for business success, making it a frequent topic in school and competitive exams.
Importance and Features of Controlling
Controlling helps managers check if resources are being used efficiently, performance meets expected results, and corrective measures are taken wherever needed. Main features include being both backward- and forward-looking, related to all management levels, and vital in comparison with planning and other functions.
Steps of the Controlling Process
MCQs for Business Studies Class 12 Chapter 8 often test the order and understanding of controlling process steps. Knowing these steps helps students answer both direct and case-based questions accurately.
- Setting standards
- Measuring actual performance
- Comparing performance with standards
- Analysing deviations
- Taking corrective action
Types of MCQs in Business Studies Chapter 8 (Controlling)
Students can expect factual, application-based, case-study, and assertion-reasoning MCQ types. These strengthen conceptual clarity and exam confidence. Focus on definitions, process steps, and linking controlling to organizational success.
- Factual MCQs (e.g., definition or steps order)
- Case-based MCQs (scenario/application questions)
- Assertion-Reasoning MCQs (logical connection between statements)
- Process/Sequence MCQs (identify correct sequence of steps)
Sample MCQs for Business Studies Class 12 Chapter 8 (Controlling)
Practicing MCQs ensures strong exam preparation. Here are examples with answers for quick revision:
- Controlling is ____________.
(a) Backward-looking
(b) Forward-looking
(c) Both backward as well as forward-looking
(d) None of the above
Answer: (c) Both backward as well as forward-looking - Which is NOT a step in the controlling process?
(a) Setting standards
(b) Measuring performance
(c) Assessing personnel required
(d) Taking corrective action
Answer: (c) Assessing personnel required - Identify the control concept: "Managers focus only on significant deviations beyond set limits."
(a) Critical point control
(b) Management by exception
(c) Coordination
(d) None of the above
Answer: (b) Management by exception
Key Principles and Techniques in Controlling
Controlling uses principles like management by exception and critical point control to ensure efficient monitoring. Techniques include direct supervision, performance standards, and modern software for performance measurement. For deep understanding, refer to Principles of Control and Techniques of Managerial Control.
Practical Application and Vedantu’s Approach
Students must relate controlling concepts to real-life business situations and exam case studies. For example, installing surveillance for quality monitoring is a real-world example of controlling. At Vedantu, we provide simple explanations, MCQ practice, and structured notes, supporting students in both CBSE board exams and entrance tests.
Internal Links for Extended Learning
Explore related concepts to strengthen your management foundation:
- Features and Importance of Controlling
- Planning Process
- Functions of Management
- Control Process
- Principles of Control
- Techniques of Managerial Control
- Difference Between Planning and Controlling
- Recent Trends in Management
Summary
MCQs for Business Studies Class 12 Chapter 8 (Controlling) cover basic definitions, process steps, and application in management. Practicing these questions builds a strong foundation for CBSE board exams and showcases real-world utility. Use Vedantu resources for easy concept clarity, structured revision, and deeper understanding of controlling in business.
FAQs on Business Studies Class 12 Chapter 8: Controlling – MCQs with Answers
1. What is controlling in business studies Class 12?
Controlling in Business Studies Class 12 ensures that actual performance matches planned objectives. It involves monitoring and measuring performance, comparing it to set standards, analyzing deviations, and taking corrective actions. This ensures efficient resource utilization and achievement of organizational goals.
2. Which step is first in the controlling process?
The first step in the controlling process is establishing clear performance standards. These standards act as benchmarks against which actual performance will be measured. Without defined standards, effective control is impossible.
3. What is management by exception?
Management by exception focuses managerial attention on significant deviations from planned performance. Managers only intervene when the difference between planned and actual results exceeds a predetermined threshold, allowing efficient use of management time.
4. What is critical point control?
Critical point control concentrates control efforts on the most crucial stages or aspects of a process. By focusing resources on these key areas, management ensures maximum impact and efficiency in controlling activities.
5. What are the key steps in the controlling process?
The key steps in the controlling process are:
• Setting performance standards
• Measuring actual performance
• Comparing actual performance with standards
• Analyzing deviations
• Taking corrective action
6. How do assertion-reasoning MCQs work in Business Studies exams?
Assertion-reasoning MCQs present an assertion (a statement) and a reason explaining it. You must determine if both are true and if the reason correctly explains the assertion. Understanding the relationship between the assertion and reason is key to answering these questions correctly in your Business Studies exam.
7. Where can I download MCQs for Business Studies Class 12 Chapter 8?
You can find MCQs for Business Studies Class 12 Chapter 8 on educational websites and platforms. Look for reliable sources that align with the CBSE syllabus. Many offer downloadable PDFs or online practice tests for controlling.
8. How do I differentiate between 'critical point control' and 'management by exception' in MCQs?
Critical point control focuses on controlling key stages of a process, while management by exception focuses on addressing only significant deviations from the plan. Understanding the difference between these controlling approaches is vital for answering related MCQs.
9. Why is controlling called both backward- and forward-looking?
Controlling is both backward- and forward-looking because it analyzes past performance to identify deviations (backward-looking) and uses this information to improve future actions and prevent similar deviations (forward-looking). This dual perspective is crucial for effective management.
10. How do I answer application-based MCQs relating to controlling?
To answer application-based MCQs on controlling, carefully read the scenario and identify the controlling step(s) involved. Then, match the scenario to the closest management term or concept provided in the options. This approach combines theoretical knowledge with practical application.
11. What should I do if I get consecutive assertion-reasoning MCQ answers wrong?
If you consistently miss assertion-reasoning MCQs, review the definitions and explanations in your textbook. Focus on understanding the logic behind each assertion and reason independently before analyzing their relationship. Practice more questions to improve your understanding.
12. How much weightage do controlling-based MCQs carry in the CBSE board exam?
The weightage of controlling MCQs in the CBSE board exam varies slightly year to year. However, it usually constitutes a significant portion of the objective-type questions for the chapter. Check the latest exam pattern for precise weightage information.
13. Are the concepts of 'controlling' same for all business organizations in MCQs?
The core concepts of controlling remain consistent across different business organizations as per CBSE/NCERT guidelines. However, the specific application and techniques of controlling may vary depending on the size, industry, and nature of the business.
