Not everyone can be capable of being a good HR Manager. The role and the importance of the HR manager have grown by leaps and bounds in recent years. The HR manager is the one who is involved in a wider and various aspects of management. From framing the robust HR policies and strategies to reaching out to the employees personally to sort his concerns or issues.
He should be able to retain the dynamic, excellent, qualified, and skilled employees by constantly motivating them. It's important that the HR manager needs to have the potential to carry out various duties entrusted to him in the organization.
Let's discuss a few and vital qualities of an HR manager
Good communication is the key to solving various issues. Since the HR manager is involved in framing policies, conducting interviews, recruitment, and training, he needs to have excellent communication as he is the face of the organization to the outside world. His communication should reflect a positive attitude and dignity.
An HR manager is involved in taking decisions for the organization’s workforce, he should be aware of the legal implications for the same. He should be able to analyze and forecast problems cropping up and should have the solutions for the same for which he should have the knowledge of the legal affairs.
When hiring any employee, every organization assesses the integrity of the potential employee. Integrity is a top-most quality in a good HR manager as he is aware of the organization's confidential information such as the package paid to each employee, placement criteria, selection process, etc. This should not be used to his advantage in any way.
He is the one whom an employee approaches with concerns or issues during his tenure. This is possible when the HR manager has created an environment of trust and reliability. This is achieved when there is honest and straightforward communication in the interactions made by the HR manager.
You are like a principal of the school when you are on the office floor who has been given the charge of solving small conflicts to managing and dealing with bigger issues like sexual misconduct. You have the power to make the decision and fire an employee. You need to be fair and just, and take unbiased decisions as your one decision can change the fate of the employee in the organization or the industry.
A good HR manager demands an understanding of the difference between personal and professional life. Being in HR, you are never out of issues or concerns. You are the mediator between the management and the employee, and it is not an easy task. You need to keep in mind the company’s policies as well as give a listening ear to the employee’s concerns which can be their issues too.
A HR manager should have leadership skills in order to be able to succeed in the arena. He should be able to lead but yet be a people’s person. He should be able to visualize the bigger picture, keep in mind the vision and mission of the organization, and act upon it most effectively.
Just having good communication and knowledge of the policies of the organization is not enough. An HR manager should be able to understand the financial, accounting, marketing, and operational functions of the organization.
Being the head of the department, he should be able to effectively delegate duties and responsibilities to the right team member at the right time for the right job. In this way, he will also help his team members grow professionally. Identifying the right candidate should be his forte.
The HR manager should set an example for his team and other employees in the way he or she manages the day to day affairs and should be able to cater to sudden issues that come up in the office floor. Prioritizing his work should be his priority.
The role of an HR manager is very challenging as it involves managing people. Managing people is the toughest task and a good HR manager does this effectively. He cannot afford to get complacent in his work. Exploring and learning new ways to handle and deal with the concerns should be his forte.
He plays a pivotal role to achieve organizational goals. An HR manager is a path-finder, problem solver, a guide, philosopher, a leader, a friend, an identifier, and a competence maker of the human resource.
A good HR manager’s role helps in the growth and development of all the employees in the organization directly or indirectly.
1. What is the importance of HR?
HR is the main person who is responsible for hiring new employees for the organization based on their qualifications and qualities. They become a communicating medium between an organization and an employee and help the employee understand the perspective of the company and organization better and help the employee commit to the goals given by the company.
2. What are the functions of HR?
There are various functions of HR. A few are listed below:
The department of HR deals with the training and development of the employees.
Maintains the relations of the labour with the respective organization.
Maintains the performance of the company and its employees.
Recruits and selects the individuals for the respective department of the organization based on their capabilities.
Analyzes the job
Maintains managerial relations.
Dealing with the compensation and benefits of not only the organization but also the employees. This, in turn, helps in controlling the costs and provides fair and equal earnings to both the organization and the employee.
3. How does HRM deal with the selection of the retail employees?
There are 7 steps of the selection process. They are:
Firstly they deal with the application. The candidates apply to the company based on the job role and availability of the work.
Resume undergoes the process of screening whether they fit under the given criteria required for the job.
The candidate then undergoes the main part of the selection that is the job interview. This is done by the recruiting department of the company.
Assessment is done to remove the least suitable candidates.
A background check is done after proper assessment to ensure the right employee receives the job.
The decision is made based on the future potential of the employee that can benefit the company.
The company then signs a contract with the employee before handing over the offer letter of the job.