Qualities of HR Manager

Role and Qualities of HR Manager

A successful organization is robust and dynamic by nature. It is co-created and sustained by employees, managers, the HR Team, CEO/COO, the directors and the founder. It grows by leaps and bounds only when each person of the team adheres to the vision and mission of the organization and puts in their very best, be it the entry level employee or the founders themselves. In this journey, the HR Manager plays a crucial role. 


To function at their utmost potential, employees need to be satisfied and motivated with their roles and the organizational climate. While HR Managers are responsible for key organizational processes such as recruitment, framing HR policies, interviews and training - it is also their job to implement policies that can offer extrinsic motivation to the employees which can enhance their levels of intrinsic motivation. Afterall, even if people do love their job, unfriendly company policies can make them leave the organization!

The Vital Qualities of an HR Manager

  1. Leadership Skills - An HR Manager is the bridge between the employee and the organization. Hence his leadership skills such as the ability to understand employees and their needs, delegate tasks, visualize the bigger picture and remain aligned to the vision of the organization are crucial. It is also important that they possess sound knowledge of the functioning of every department of the organization, such as marketing, finance, sales and so on. 

  2. Communication Skills - Communication should be the middle name of an HR Manager. He is responsible for much of the interpersonal communication with the employees and top bosses of the organization. Hence he must be both a people’s person and remain aligned with the organization. 

  3. Self-Discipline - Because the HR manager deals with real people, challenges can crop up at any hour. He is also engaged in delivering multiple tasks throughout the day. Hence he should be adept at prioritizing his tasks and managing any issues that could come up. This requires great mental and intellectual discipline. 

  4. Ethics and Integrity - The HR is aware of confidential company policies pertaining to salary packages, placement criteria, selection processes, etc. He is also the one who receives the smallest to the biggest complaints such as money laundering and sexual misconduct. Hence his sense of fairness and integrity must be in the right place. He must be true to his conscience at all times. 

  5. Empathetic Attitude - The HR should essentially be a people’s person. This is a soft skill that can be built with time but it is at the center of the role. He should be able to work towards the satisfaction of all employees while retaining the essence of the organization at the same time. He should take care to not involve himself in personal issues of the employees and restrict himself to professional complaints unless absolutely necessary. 

  6. Legally Sound - The HR makes key decisions pertaining to policy frameworks for the organization. He should ensure he consults the legal team regarding the implications of the same. This will enable him to tackle any loopholes or issues that might crop up.

The Roles of the HR Manager

Following are some of the roles the HR Manager plays in ensuring smooth functioning of the organization - 

  1. Conducting interviews and selecting the appropriate candidates

  2. Manage the entire recruitment and placement processes effectively

  3. Assigning job roles and designations as per the abilities of the candidate

  4. Ensuring training and induction processes are in place to welcome candidates

  5. Work consistently with the founding team on enhancing organizational climate

  6. Organize programs as and when need to boost employees’ mental health 

FAQs on Qualities of HR Manager

1. What is the importance of HR?

HR is the main person who is responsible for hiring new employees for the organization based on their qualifications and qualities. They become a communicating medium between an organization and an employee and help the employee understand the perspective of the company and organization better and help the employee commit to the goals given by the company.

2. What are the functions an HR manager executes?

The various functions of an HR Manager includes maintaining the performance of the company and its employees, putting into place effective recruitment and training processes, analyzing job roles, maintaining managerial relations, dealing with salary and compensation policies, etc.

3. How does HRM deal with the selection of the retail employees?

There are 7 steps of the selection process. They are:

  • Firstly they deal with the application. The candidates apply to the company based on the job role and availability of the work.

  • Resume undergoes the process of screening whether they fit under the given criteria required for the job.

  • The candidate then undergoes the main part of the selection that is the job interview. This is done by the recruiting department of the company.

  • Assessment is done to remove the least suitable candidates.

  • A background check is done after proper assessment to ensure the right employee receives the job.

  • The decision is made based on the future potential of the employee that can benefit the company.

  • The company then signs a contract with the employee before handing over the offer letter of the job. 

4. What Resources does Vedantu offer for Commerce Class 11 and 12?

Commerce students of class 11 and 12 study and prepare for a variety of subjects, sometimes even amid their preparations for the CA Exams. At such times, the more resources they have access to the better it is to help them ace their exams. Understanding this, Vedantu offers well-articulated notes on an exhaustive list of topics covered in Commerce Class 11 and 12 such as accounting concepts, objectives of business, liabilities of a balance sheet, banking and e-banking, etc. It also offers specialized textbook solutions for accountancy and economics which can be accessed here.

5. What are some of the challenges an HR Manager might face?

Building and managing a diverse team which is mostly multi-national in today’s times is one of the major challenges the HR Team faces because they have to deal with a vast variety of cultures. Other key challenges include managing turnover rates, ensuring the emotional and mental stability of employees, future uncertainties, enhancing customer relationships, handling employee complaints effectively, communication with the management and so on.

6. Why does an organization need an HR Manager? 

Every aspect of an organization cannot be dealt with by the Founder or the Chief Executive Officer. This is why managers and directors for multiple departments such as marketing and finance are put into place. The HR Team is an equally important vertical in the organization because it serves as the bridge between the management and the employees. They help the management understand the issues of the employees and empower the employees to commit to the vision and goals of the organization.

7. What are some skills of an HR that students need to keep in mind when writing their answers?

Leadership, Communication and Empathy are key skills of an HR that students must keep in mind. An HR Manager should be able to lead the employees such that they perform to their maximum potential, communicate with both the management and employees effectively and possess empathy so that they can relate to employees and their concerns and solve them as needed.

Comment