Question

The consumer has a right to file a complaint under?
A. Right to heard
B. Right to safety
C. Right to consumers
D. None of these

Answer 1

Hint: The Definition of Consumer right is ‘The Right to have information about the quality, Potency, Quantity, Purity, Price, and standard of goods and services’, as it may be the case but the consumer is Protected against any Unfair practices of Trade. Now the main thing over here is that it is very essential for the consumers to know about their Rights.

Complete answer:
The consumer is protected by the Consumer Bill of Rights, which states six basic rights which are available for each and every Consumer.
The six basic rights are:
i. Right to choose: It is a consumer Right to be guaranteed to have access to a Variety of Goods and services at competitive prices. Most of the consumers don’t even know that we can bargain on the MRP.
Now what is MRP over here:
So MRP stands for Maximum Retail price which is not fixed by the government even the selling price could be lower than the MRP.

ii. Right to Safety: this right aims to protect consumers against the immoral practices by pharmacies, hospitals and the automobile Industry.

iii. Right to Information: This right is meant to protect consumers against unfair practices. The seller is required to inform the buyer of complete information regarding the Product.

iv. Right to be heard: Consumer courts are there to hear and resolve complaints of a consumer. The right ensures that consumers can come forward without any fear, file the complaint, and raise their voice.

v. Right to Redressal: There are consumer courts at district, state, and national levels for redressal of disputes.

vi.Right to consumer education: It is the right of every citizen to have education on matters regarding his/her consumer rights.

Hence, the correct answer is option (A).

Note: Be an Informed consumer. These Rights have been meant to be protected against the marketing of goods and services which are dangerous to life and property. World consumer Rights day has been celebrated on 15 March every year.