Question

You are Bharat/ Bharti and you have recently bought a washing machine from Croma Electronics, Noida. The machine developed a problem within a month of purchase. Write a letter in 100-125 words to the dealer and ask him to do the needful.

Answer 1

Hint: Given below is the format of a letter of complaint-

Begin with the senders’ address

Date and receiver’s address

Subject and salutation

Followed by the body

Formal closing

Complete answer:
 A letter of complaint is written to disclose an issue or problem to the concerned authorities.
Let’s write a letter based on the given format-
B-26, Mayur Nagar
Road- 118, Block B
Noida, Uttar Pradesh, 201301
21^st September 2020
The Dealer
Croma Electronics,
Noida, Uttar Pradesh
Subject- Defective washing machine
Respected Sir,
I regret to inform you that I had purchased a Samsung A6B1 washing machine on 26^th August 2020 from your store with invoice number 221AOO3. The washing machine developed a problem within a month of purchase. Whenever I try to turn it off, it starts performing different functions.
I was really excited to use this washing machine but due to the issues and defects, I am unable to use it properly. Also, the washing machine is under a 60 days warranty period. I request you to do the needful and look into the matter at the soonest. It has become very hard for me to wash all my clothes on my own.
I will be waiting for your response.
Yours Sincerely,
Bharat/ Bharti
Note:
Keep in mind, it is important to mention the bill number or invoice number in the letter of complaint. Also, your subject shouldn’t exceed more than a single line.