Question

Read the following line
I pray that you kindly accept…
For which kind of letter would this letter be appropriate?
A) Formal
B) Informal
C) Semi- Formal
D) Inquiry

Answer 1

Hint: These two parts of the sentences would help us find out the format (i) ‘...’ (ii) pray. If you observe, the above mentioned clues are something which we use in our daily life conversation.

Complete answer:
As rightly mentioned in the hint, the clues observed are a part of our daily conversation which is very informal.
Option A: Formal tone must be crisp and to the point. It is advised to avoid everything that is used in an informal tone.
Option B: Informal tone often includes slang, emojis, exclamation marks (more than required) and short forms. For example: Aye, hw ru doing??? U alright?. Such tone is not expected in formal set up such as the workplace. Therefore, this is the correct option.
Option C: Semi-formal is when you are formal and informal at the same time. For example ‘Dear sir’
Option D: Inquiry is an act of asking for information, but in the given statement, the speaker is requesting. Therefore, this is incorrect.
Here are some informal and formal sentences which would help us in improving our communication skills at workplace:
Can you send that document with me?. Could you please share that document with me?
I have a problem with the project, can you help me?. I have an issue with the project, could you assist me?
I got late today, please allow me to join in. I got late today, please excuse me.

Therefore, option B is the correct answer.

Note: It is advised to use formal language whenever we interact at the workplace because it's professional.
If we were to write the same sentence in the formal format then the sentence would be: ‘I request you to kindly accept’. ‘Request’ is a formal word for ‘pray’.

Here are some tips to avoid informal tone:
-Learn how to put up a message in a formal way
-Avoid abbreviations such as ‘cuz, pls/plz, wid’.
-Avoid emoji in your messages
-Always prefer email to communicate at workplace
-Don’t avoid punctuation marks
-Don’t have your salutation as ‘Hi’ or ‘Hello’, instead us ‘Dear/ Respected sir’
-Avoid exclamation mark
-Avoid humour/ sarcasm in formal communication (not everyone likes it)