Question

Identify the kind of letter for which of the following is appropriate :
Thank you for your prompt attention to this matter.
a) Formal
b) Informal
c) Semi-formal
d) Business

Answer 1

Hint: A letter is a written, typed, or printed communication sent in an envelope by post or messenger. It is addressed to a person or organization. It is written to convey a message from one person to another person through a medium.

Complete answer:
In the given question, we are asked to identify the kind of letter for – Thank you for your prompt attention to this matter. There are basically three types of letters: Formal, Informal, and Semi-Formal letters. You can find four basic elements in both formal and informal letters – a salutation(greeting), an introduction, body text, and a conclusion with signature.
Now, let us examine all the given options to find out the correct answer :
Option ‘a’ is formal. A formal letter is a letter from one company to another or between such organizations and their customers, clients, or other external parties. The overall style of the letter depends on the relationship between the parties concerned.
Option ‘b’ is Informal. It is a letter you would write to a friend, a family member or an acquaintance.
Option ‘c’ is Semi-informal. A semi-formal letter is written to someone that you know by name and with whom you have a professional or business relationship with, for instance; your teacher, accountant, landlord, etc.
Option ‘d’ is Business. It is a letter written by a company to another. It is useful because it produces a permanent written record, and may be taken more seriously by the recipient than other forms of communication.
As we have analyzed all the given options, we can easily figure out the correct answer. The given sentence – Thank you for your prompt attention to this matter, is a part of an informal letter and a semi-formal letter.
So, the correct answers are “Option b and c ”.

Note:
The tone and style of formal letters and business letters are the same. Both must be written in a formal language, avoiding any style or direction that is considered friendly or casual.