Question

From the given options, which of the question(s) would you use when asking for clarification during a telephonic conversation?
A) Could you repeat that please?
B) Could you speak a little more slowly, please?
C) Would you mind spelling that for me, please?
D) All of the above.

Answer 1

Hint: Telephonic conversation is an exchange of data between two people over the phone. This is certifiably not a face-to-face discussion rather an individual-to-individual discussion where no one sees each other except for hears one another and interfaces right away.

Complete answer:
Telephone conservation grants discussions to be carried on between individuals (endorsers) isolated by practically any distance. It is an essential part of speaking in the modern world. It needs a lot of training to be confident while going through discussion on phone/mobile.

Let us analyze the given options:
Option A) Could you repeat that, please?
The above option is correct as the telephonic conversation is not a face-to-face conversation, the person involved doesn’t know whether the person listening had understood what he/she had been saying. So, to politely ask the person to repeat what he/she said again is mentioned in this option.

Option B) Could you speak a little more slowly, please?
The above option is correct as the telephonic conversation is not a face-to-face conversation, the person involved doesn’t know whether the person listening can follow what he/she has been saying. So, to politely ask the person to slow his/her words is mentioned in this option.

Option C) Would you mind spelling that for me, please?
The above option is correct as the telephonic conversation is not a face-to-face conversation, the person involved doesn’t know whether the person listening had understood what he/she had been saying. So, to politely ask the person to spell any word which he/she cannot understand is mentioned in this option.

Option D) All of the above: The above option is correct as all the previous options had mentioned the polite questions that should be asked while engaging in a telephonic conversation.

Therefore the correct answer is option ‘D’ i.e, all the above.

Note: There are two things which are vital while talking on the telephone. The first is listening in with understanding and the second is the response (answering or talking). So the acts of both things are required. It is significant that your tone conveys power and certainty. Try not to recline in your seat while talking on the phone. Attempt to record your own discussions. You will then hear how your sound is heard by other people.