Question

: Find the synonym of the underlined word.
The manager is always tactful when he deals with angry customers.
a)Firm
b)Diplomatic
c)Outspoken
d)Rude
e)Cunning

Answer 1

Hint: Tactful refers to being sensitive and respectful while dealing with someone or a problem.

Complete step-by-step answer:

 The word tactful was first used in the mid-19th century.
We know the meaning and origin of tactful, let’s look at its usage:
Example- It was tactful of the boss not to scold me in front of my colleagues. Here, we can understand that ‘X’ considers ‘Y’ to be thoughtful and understanding, as ‘Y’ didn’t scold ‘X’ in front of his colleagues.
Now, let’s examine the given options:
Firm- It refers to having a stubborn and assertive character. It has a different meaning from tactful. Hence, it is an incorrect option.
Diplomatic- It means to be sensitive and polite to others. It has the same meaning as tactful. Hence, it is the correct answer.
Outspoken- It means to be blunt and straightforward. It is the opposite of tactful. Hence, it is an incorrect option.
Rude- It refers to being disrespectful and ill-mannered. It has a different meaning from tactful. Hence, it is an incorrect option.
Cunning- It refers to being devious and sly in achieving one’s way. It has a different meaning from tactful. Hence, it is an incorrect option.
The correct answer is Option ‘b’.

Note: Try to understand the meaning of the given word and thereafter, eliminate the options that are least likely to have the same meaning as tactful.