It may be possible that while enrolling as a student in one of the courses at Vedantu, your preferred timings did not match your preferred teacher’s available time slots, and you didn’t take a session after making a payment. In such cases, you might seek a refund. It may also be possible that the course is not as per your expectations, and you wish to cancel your confirmed enrollment, again, for which you seek a refund.
But, whatever the case for you to not continue, Vedantu provides you with a 100% refund per the applicable terms and conditions. If you want to know how to get a refund from Vedantu, read the article below.
Also Read: What is the Fee Structure of Vedantu's Online Sessions?
The total amount of course fees and other charges that could be refunded from Vedantu's side will depend upon the terms of the applicable cancellation policy and financial charges applicable in case you have made the course payment through No Cost EMI options. Vedantu will initiate any refunds only according to the Payments Terms.
However, if Vedantu cancels your confirmed enrolment, then it will refund the Course Fees paid by the student as applicable according to the Payments Terms, but the refund shall not exceed the total amount paid by the student.
You can also unenroll from the course to get a refund. The amount you paid will reflect in your Vedantu account, which you can transfer into your bank.
Lastly, it is recommended that if you’ve enrolled as a student, you should reach out to Vedantu Customer Care Service or call your “Student Account Manager (SAM)” and get the refund process started.
It is highly advised to seek a refund only in extreme cases, as you will miss out on a huge opportunity of learning with the team of one of the best teachers in the country if you withdraw from Vedantu’s top-tier courses. That being said, it does not mean that you should not avail of the refund services at Vedantu; it is your right if you are unsatisfied with the services.
However, we suggest you try to settle the issue and take further classes or enrol in a different course. But, if you decide to take a refund and move on, we will help you at every step of the refund process. In the meantime, you can refer to the above-given article to know how to get a refund at Vedantu.
1. In which case no refund is provided?
If you wish to cancel a confirmed enrolment that you made via Vedantu’s website or the app, the cancellation policy mentioned in the applicable Listing will apply. However, note that no refund will be made pertaining to the tuition already provided.
2. Where can I find more information on Vedantu's refund policies?
You can find the details regarding the refund and cancellation policies for various categories of listings/courses of Vedantu on its website and app by visiting the ‘Refunds’ section of FAQs.
3. How can I get a refund for my crash course at Vedantu?
Vedantu has laid down terms and conditions, and if your case fulfils them then you may receive a 100% refund. Additionally, you can also contact Vedantu’s customer support.